IT Support Engineer (m/f/d)

Brunnthal, Germany

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Are you passionate about renewable energies and want to help us make the world a little greener?

At SFC Energy AG, we work together on innovative and environmentally friendly energy solutions with hydrogen and methanol fuel cells. As one of the global market leaders for fuel cells, we develop, distribute and produce portable and stationary devices for clean power generation far away from any power socket. What makes us so successful? In addition to the sustainability and future viability of our technology, it is above all the commitment and passion of our employees. Sounds exciting? Apply and become part of our diverse team as

IT Support Engineer (m/f/d)

Your Part in our Team:

  • Be the first point of contact for employees and support desks of third parties
  • Be responsible for processing technical queries using the internal ticketing system and keeping track of these issues throughout the resolution process
  • Execute change request procedures and conduct root cause studies for incidents and identify any areas for improvement
  • Facilitate knowledge sharing, provide technical guidance, and help other colleagues
  • Assist in server management, asset management, and endpoint management and execute user management, including daily checks, patches, installations, and software updates
  • Assist with global cloud migration (MS365/Azure)
  • Participate in disaster recovery and failover strategies

You bring along:

  • Vocational Secondary Education in IT
  • 1+ years of demonstrable experience in an IT support role
  • Knowledge of best practices in IT administration and support procedures
  • Experience with server management, virtualization; Exchange and storage are a plus
  • Experience in backup systems, network techniques, user management, and office automation
  • Ability to work independently with minimal supervision, organize, and multi-task
  • Methodical work approach, proactive attitude, critical thinking, and customer focus
  • Good analytical and problem-solving skills and excellent interpersonal and communication skills
  • Good German and English communication skills (both oral and written)

For more Energy: Our Benefits.

  • Flexitime system with working time account, 30 days vacation and 13th monthly salary
  • Sports program: subsidized membership of Urban Sports Club
  • Contribution to the company pension scheme
  • International work environment, exchange with colleagues in the Netherlands, Romania and Canada
  • Free fruit and drinks
  • Family-like atmosphere in a very collaborative and supportive environment with a "Du" culture and open doors
  • Changing rooms with showers
  • Good MVV connection

Apply now!

Carina Schäfer is looking forward to receiving your application by e-mail, stating the earliest possible start date and your salary expectations, to